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For water outages, sewer backups or other emergencies, call the City’s 24-hour Water and Sewer Hotline at (618) 529-1731.
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Report a pot hole or concern using the City’s See Click Fix app or call 3-1-1.
Wastewater from the Southeast Plant is discharged to Crab Orchard Creek. Wastewater from the Northwest Plant is discharged to the Big Muddy River or used to irrigate Hickory Ridge Golf Course.
The Southeast Wastewater Treatment Plant processes 6 million gallons per day with a 12.5 million gallon max flow. The Northwest Wastewater Treatment Plant processes 2.64 million gallons per day with a 6.6 million gallon max flow.
Call the Maintenance and Environmental Services Office at (618) 457-3275.
Contact the Maintenance and Environmental Services Office at (618) 457-3275.
You can report damaged or non-operating street lights online by using SeeClickFix. You can also call Maintenance and Environmental Services at (618) 457-3273.
Sidewalks in the City of Carbondale are the responsibility of the property owner. The only instance where the City will replace a sidewalk is if it is disturbed in the process of replacing or repairing a water or sewer line.
For water outages, call the City’s 24-hour Water and Sewer Hotline at (618) 529-1731.
Contact the Carbondale Civic Center Manager at (618) 457-3209 or visit our Applications, Permits, and Licensing page.