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The original item was published from 10/3/2023 5:04:58 PM to 11/4/2023 12:00:00 AM.

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Posted on: October 3, 2023

[ARCHIVED] New Public Alert System

City of Carbondale, Illinois
October 2nd, 2023
For Immediate Release

Carbondale - The City of Carbondale has partnered with CivicPlus® to implement its mass notification software. This system will go live on Tuesday, October 3, 2023. By partnering with CivicPlus, the Carbondale Police Department will be able to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via email, text message, and voicemail to keep people safe and informed. In a local emergency, community members subscribed to the CivicPlus system will benefit from immediate, actionable information and instructions sent via their preferred notification channel.

Chief Stan Reno said, “CivicPlus Mass Notifications is an invaluable tool for the Carbondale community. It enhances our ability to communicate crucial information swiftly and effectively, ensuring our residents stay informed and safe. In the fast pace of the world today, timely notifications can make all of the difference, and this technology the City invested in empowers us to keep our community members connected as well as protected.”

The CivicPlus Mass Notification software also integrates with the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System (EAS), NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency. By integrating its CivicPlus Mass Notification system with IPAWS, the City of Carbondale will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area. The IPAWS system will not be ready for use by October 3, 2023. It will be integrated into the technology in the near future.

Current subscribers will need to log in and update their information on or after October 3, 2023.

The mission of the Carbondale Police Department is to work in partnership with our community to preserve life, protect human rights, protect property and improve quality of life by providing police service to all in a fair, sensitive, and professional manner.

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