In response to the Coronavirus (COVID-19), the City of Carbondale Police Department is modifying police officer responses to calls for police services. If non-emergency police services are requested the department will assign an officer to obtain the information for the police report over the telephone instead of providing a physical response by a police officer.
This criteria applies to crimes that previously occurred, where a suspect is no longer present and there is no imminent threat to personal safety.
The public is encouraged to avoid travelling to the Police Department and instead to report incidents by telephone. The Police Department can be reached at 618-457-3200 for non-emergency assistance and 911 remains available for all emergency calls. Officers will still respond to all calls where there is a crime in progress and when life is in danger. Callers are encouraged to inform 911 operators if they believe they or someone at the scene of the incident is experiencing flu or COVID-19 symptoms so that officers can take appropriate precautions when responding.
The police department is also suspending scheduled attendance at all group meetings, cancelling all public programing and public meetings scheduled at the police department, as well as non-criminal fingerprinting services and car seat installations until further notice.
We appreciate your cooperation and patience during this time. These steps are necessary for the health and safety of the Police Department staff and all citizens in need of police services. However, have no doubt, if you need us we want you to call us.