City of Carbondale, Illinois
March 16, 2017
THE CITY OF CARBONDALE INTRODUCES NEW WATER BILL FORMAT
FOR IMMEDIATE RELEASE
CARBONDALE – The next time a Carbondale resident receives a water bill in the mail, it may look a little different.
Water bills will now come in a letter format, folded and in a sealed envelope as opposed to the old postcard format. Customers will receive a pre-addressed envelope with their bill. However, a stamp will still be required.
The City hopes the new format will help cut down on a number of delivery issues.
Payments can still be made at City Hall, online at www.explorecarbondale.com, by mail or at select area banks (First Southern Bank, First Bank, First Mid-Illinois Bank & Trust and The Bank of Carbondale).
If you have questions or would like more information, contact the City’s Water Office at (618) 457-3265.